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Privacy & Cookie Policy

How kumahouse.it collects, uses and protects the personal data of visitors to the site and guests staying in the house.

Last updated: 13 October 2026

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Data Controller

Luca Proietti — Località Lu Colbu, 5, 07038 Costa Paradiso (SS), Italy.
Contact: info@kumahouse.it

Data we collect

Provided voluntarily by the user: name, email, phone number (contact form); name, optional email, stay dates (creating access to the guest assistant); the content of messages written to the virtual assistant.

Collected automatically: IP address, device and browser type, pages visited — only through Google Analytics, and only after explicit consent (see the Cookie Policy below).

Purposes of processing

  • Responding to requests sent through the contact form.
  • Creating and managing temporary access to the virtual assistant for guests staying in the house.
  • Answering, through the virtual assistant, questions about the house, the stay and the local area.
  • Anonymous statistics on site usage (only with consent).
  • Displaying embedded third-party content (map, videos).

Third-party providers involved

To provide the service, some data is shared with the following providers, each in the role and for the purpose indicated:

ProviderWhyDataPlace of processing
Vercel Inc.Site hostingTechnical browsing dataUnited States
NeonDatabase storing stay recordsGuest name, optional email, stay datesEuropean Union (Frankfurt)
Aruba S.p.A.Sending email (contact form, guest access codes)Name, email, message contentItaly / European Union
Google LLCAnalytics (with consent), embedded map and videos, public reviewsBrowsing data; no personal data for reviews, read from Google's public listingUnited States
Ollama Inc.AI-based virtual assistantMessage content, guest name, stay datesUnited States
MET NorwayWeather forecasts shown on the siteNo personal data (only the house's fixed coordinates)Norway / European Union

No conversation history with the virtual assistant is stored on our servers: it stays only in the guest's browser. According to Ollama's own policy, message content is not used to train models and is not retained beyond the time needed to generate a reply.

Your rights

At any time you can request access to, correction, deletion or restriction of your data, object to its processing, or request data portability, by writing to info@kumahouse.it. You can also lodge a complaint with the Italian Data Protection Authority, Garante per la Protezione dei Dati Personali (garanteprivacy.it), the competent authority since the data controller is based in Italy.